Reputation Management

Drive Revenue with Rave Reviews

Build a sterling reputation and make your facilities the obvious choice for self-storage tenants.

  • Collect reviews from current tenants with automated emails and texts
  • Boost your online visibility by increasing total number of positive reviews
  • Gain insights into your online reputation
Get started
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You Can’t Leave Your Reputation to Chance

It's time to take a proactive approach to get the reviews you need to grow your portfolio.

1%

Total customers who choose to leave positive reviews without being asked.

95%

People who consider reviews for their purchase decisions.

How It Works

Getting set up is as easy as 1 - 2 - 3!

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Connect

We automatically import your tenant contact information. In just minutes you’re all set up.

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Launch

Launch your first review collection campaign and gather feedback immediately with our guided support.

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Respond

Watch your positive reputation grow as new reviews appear on your public profiles.

What Happens When You Ask for Reviews?

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Attract
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Protect
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Expand

Cultivate a positive reputation, build trust, and drive occupancy with our strategic approach to online review management.

Protect your tenants' valuables and boost your earnings with a protection plan program featuring the industry’s highest revenue share percentage.

Monitor key metrics across all your properties and make data-driven decisions that optimize your operations and fuel revenue growth.

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Appear

Beat your competitors to the top of Google searches by filling your business profiles with a high volume of reviews.

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Earn

Add revenue and value to your properties by maximizing tenant occupancy with greater online visibility.

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Save

Save on expensive ads by transforming your Google business profile into an automated marketing asset that does the talking for you.

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Improve

Keep an eye on customer opinion and reduce the odds of negative public reviews by acting on internal feedback.

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Review Campaigns

The Secret to Building a 5-Star Reputation

Make review submissions effortless for your tenants.

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Automate

Send customer surveys automatically at pre-scheduled times.

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Encourage

Simplify the review process by linking directly to your public profiles and pages.

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Optimize

Target key moments in the tenant life cycle for a higher chance of generating positive reviews.

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Reputation Dashboard

Gain Portfolio-Wide Insights From One
Convenient Place

Gain actionable insights with intuitive data visualizations and reporting.

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Visual Metrics

Understand your business reputation through visuals and key reports on a user-friendly dashboard.

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Review Aggregation

Combine the Google reviews of all your facilities into a single view.

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AI Sentiment Analysis

Observe reputation trends across multiple facilities and individual locations to find hidden reputational risks.

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Automatic Enrollment

New tenants will be automatically synced with Reputation Management as they’re added to your facility management system.

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Feedback Management

Stay Connected With Real-Time Notifications

Don’t let reviews go unanswered. With Reputation Management, you can show your customers you care by responding in real-time to feedback.

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Ready To Build Your Online Reputation With SafeLease?

Get started
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